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Pinnacle Hotel Harbourfront Careers

Banquet Houseperson

The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of Banquet Houseperson. Reporting directly to the Banquet management team, the Banquet Houseperson is responsible for the detailed set up and tear down of all event functions.

Key Responsibilities:

  • Completing room set up according to Banquet Event Orders.
  • Completing final breakdown of functions.
  • Cleaning and returning equipment to its proper location.
  • Setting up, stocking/restocking, and maintaining work areas.
  • Transporting dirty linens for cleaning.
  • Requirement to move delivers and boxes related to events.
  • Performing all other duties, as required.

Qualifications & Experience:

  • Must be able to perform job functions with speed and accuracy.
  • Ability to prioritize, organize and follow directions thoroughly.
  • Must be highly motivated and possess excellent communication and interpersonal skills.
  • Must display excellent attention to detail and proven ability to work under minimal supervision.
  • Ability to lift up to 23 kilograms (50 pounds).
  • Knowledge of function preparation and room set ups.
  • Knowledge of function preparation and room set ups.
  • Must be available at least 20 hours/week; flexible shifts including end of night or early day set up, weekends, and holidays.
  • Serving It Right certification.
  • Food Safe Level 1 considered an asset.
  • Minimum of 1 year previous experience in a similar capacity, preferably in an upper-upscale hotel environment.
  • Must already possess necessary documentation to work legally in Canada.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Banquet Server

Help us Create Spectacular Events!

The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of Banquet Server. A member of our Banquets team, your organizational and multi-tasking skills, along with your eye for detail and engaging personality will help create extraordinarily memorable events for our guests. You have a knack for setting, serving and tearing down of banquet functions, as directed by banquet event orders, handling guest requests without hesitation, and ensuring the all Banquet areas and equipment are in keeping with the high standards for which the Pinnacle Hotel Harbourfront is known.

Key Responsibilities:

  • Maintaining complete knowledge of and comply with all departmental policies, service procedures and standards, as well as maintenance and use of equip
  • Anticipating guests’ needs; acknowledging and responding promptly to all guest requests.
  • Setting up tables for each event as stated in Banquet Event Order.
  • Serving plated meals.
  • Replenishing buffet items to ensure consistency in food quality and presentation.
  • Monitoring tableware to ensure it is polished and presentable.
  • Clearing food and drinks from tables.
  • Cleaning up after events.
  • Bartending efficiently and accurately to large groups.
  • Cashier duties where necessary.
  • Maintaining complete knowledge of all menu items, preparation method, ingredients, sauces; communicating allergies and dietary restrictions.
  • Performing all other duties, as required.

Qualifications & Experience:

  • Must be able to perform job functions with speed and accuracy.
  • Ability to prioritize, organize and follow directions thoroughly.
  • Must be a clear thinker, remaining calm and resolving problems using good judgment.
  • Must be highly motivated and possess excellent communication and interpersonal skills and work cohesively with co-workers as part of a dynamic team.
  • Must display excellent attention to detail and has a proven ability to work under minimal supervision during high volume situations.
  • Serving It Right certification.
  • Food Safe Level 1 considered an asset.
  • Ability to lift trays that may weigh up to 11.5 kilograms (25 pounds).
  • Previous food service experience required.
  • Knowledge of function preparation and room set-ups considered a strong asset
  • Must be available to work more than 20 hours/week; flexible shifts including evenings, weekends, and holidays.
  • High School Diploma required
  • Minimum of 1 years previous experience in a similar capacity, preferably in an upper-upscale hotel environment.
  • Must already possess necessary documentation to work legally in Canada.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Bell Person

The Pinnacle Hotel Harbourfront is looking for our next colleague to take on the role of Bellperson. Reporting to the Front Office management team, the Bellperson plays a key role in attending to the immediate needs of each guest, from their initial arrival at the hotel through to their final departure.

Key Responsibilities:

  • Being the first point of contact for guests & last impression from their stay
  • Enhancing the guest experience by offering assistance where needed
  • Informing guests of property amenities, services and local interest
  • Identifying and explaining room features to guests
  • Transporting guest luggage; assisting with luggage storage and retrieval
  • Assisting guests in and out of vehicles
  • Providing directions and arranging transportation when needed
  • Assisting Front Office staff with guest requests and services as needed
  • Performing additional duties, as necessary.

Qualifications & Experience:

  • Ability to move, lift, carry, push, pull, and place objects weighing up 22.5 kilograms (50 pounds) without assistance.
  • Fluent English language skills; both written and verbal.
  • Clear, precise, professional and helpful manner.
  • Must possess class 5 driver license with a clean drivers abstract.
  • A team player with proven success in relationship building.
  • Proven ability to effectively solve problems and make decisions in a personable and self- confident manner.
  • Ability to maintain a flexible schedule to meet the business needs of a hotel environment, including mornings, evenings, weekends, and holidays.
  • Must already possess necessary documentation to work legally in Canada.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Busser

Key Responsibilities:

  • Opening duties including breakfast setting
  • Setting up, stock, and maintain work areas.
  • Inspecting the cleanliness and presentation of all china, glass, and silver prior to use and work areas throughout the day.
  • Closing duties including break down goods, cleaning all equipment & areas, returning equipment to locations, locking refrigerators, restocking items.
  • Completing daily cleaning checklist.
  • Performing additional duties as assigned.

Qualifications & Experience:

  • Serving It Right certification.
  • Food Safe Level 1 considered an asset.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
  • Capable to bend frequently, stand and walk for long periods of time.
  • Previous experience in a hotel or restaurant is an asset.
  • Ability to maintain a flexible schedule to meet the business needs of a hotel environment, including early mornings (5 am), late evenings, weekends,
  • Must already possess necessary documentation to work legally in Canada.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Cook 3

Are you energetic, physically strong and passionate about food?

The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of Cook 3. Are you up to the challenge of a very busy full service kitchen preparing dishes for our guests and staff? Are you organized, a go getter, enjoy working with a great group and follow directions to a tee?

Key Responsibilities:

  • Preparing ingredients for cooking, including chopping and storing food.
  • Washing and peeling fresh fruits and vegetables.
  • Preparing and cooking food according to quality standards.
  • Monitoring food quality during food preparation.
  • Operating ovens, stoves, grills, microwaves and fryers.
  • Setting up and breaking down work stations.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent and culinary education
  • 1-2 years of experience in the culinary industry.
  • Fluent English language skills.
  • Food Safe certification required.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
  • Frequent bending, standing and walking for extended periods of time required.
  • Must be efficient and good knowledge of food safety practices.
  • Ability to work in a high-volume restaurant and banquet kitchen environment
  • Good knowledge and skills in todays trends.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

COOK 3 (PART-TIME)

Are you energetic, physically strong and passionate about food?

The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of Cook 3. Are you up to the challenge of a very busy full service kitchen preparing dishes for our guests and staff? Are you organized, a go getter, enjoy working with a great group and follow directions to a tee?

Key Responsibilities:

  • Preparing ingredients for cooking, including chopping and storing food.
  • Washing and peeling fresh fruits and vegetables.
  • Preparing and cooking food according to quality standards.
  • Monitoring food quality during food preparation.
  • Operating ovens, stoves, grills, microwaves and fryers.
  • Setting up and breaking down work stations.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent and culinary education
  • 1-2 years of experience in the culinary industry.
  • Fluent English language skills.
  • Food Safe certification required.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
  • Frequent bending, standing and walking for extended periods of time required.
  • Must be efficient and good knowledge of food safety practices.
  • Ability to work in a high-volume restaurant and banquet kitchen environment
  • Good knowledge and skills in todays trends.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Part Time Position

Event Manager

The position is accountable for successfully managing turned over definite business from our conference, event and or citywide conference segments. Event Managers ensure that all contracted and turned over business will be professionally event managed while adhering to contracted terms and conditions and delivering an excellent guest experience. Assist in all day-to-day activities related to event management with a focus on building long-term, value-based customer relationships that enable achievement of Hotel’s Sales and Event objectives. Diligentl and enthusiastic in the pursuit of personal and team goals as defined by senior leadership.

Key Responsibilities:

  • Builds and strengthens relationships with customers to enable future bookings.
  • Participate in site visits with Sales Team when requested.
  • Attend social and networking client events hosted by the hotel onsite or offsite.
  • Ability to maintain good working relations with vendors, and solid knowledge of event space policies, codes, and regulations.
  • Accurately and in a timely manner deliver on the contract terms and clients vision of conference, event and or citywide conference.
  • Create Banquet Event Orders, Group Resumes, attend Precons, Site Visits and Client Meetings leading up to & during conference, event & or citywide.
  • Post Event follow up to determine successes and challenges during the clients event.

Qualifications & Experience:

  • Minimum two years experience in banquets / catering capacity within a conference hotel
  • Minimum one year of experience in Hotel Event Management.
  • Experience with Opera Sales & Catering (an asset).
  • Post-Secondary Education in hotel, banquet / catering management an asset
  • Exceptional organizational skills and demonstrated ability to multi-task and prioritize within tight timelines.
  • Demonstrated ability to work with maximum accuracy, efficiency and attention to detail.
  • Proficiency in Microsoft Office software, Social Tables and Opera Property Management System an asset.
  • Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including weekends, evenings, holidays.
  • Must be legally permitted to work in Canada; preference will be given to locally based, market experienced candidates.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Executive Housekeeper

Key Responsibilities:

  • Lead the planning and day-to-day operations for the Housekeeping department
  • Responsible for effective and adaptive cleaning programs for all guest rooms and public spaces
  • Maintain a daily room inspection program that is responsive to guest feedback
  • Respond to all guest concerns and accolades for the housekeeping department
  • Work collaboratively with other departments and hotel executive leadership
  • Recruitment and training for all housekeeping positions
  • Conduct daily inspections of guest rooms and public spaces
  • Oversee the hotel’s lost and found system
  • Coordinate departmental scheduling and vacation approval
  • Coordinate work from 3rd party vendors as required (laundry, window cleaning, etc.)
  • Maintain inventory for all guest supplies and carry out departmental purchasing
  • Ongoing coaching, training and performance management
  • Flexible scheduling to work weekends/evenings as required
  • Coordinate all laundry cleaning, dry-cleaning and staff uniform programs
  • Other duties as assigned

Qualifications & Experience:

  • Minimum 3 year in a housekeeping managerial role, preferrable as a department head
  • Experience with Opera PMS or Equivalent
  • Experience with Opera PMS or Equivalent
  • Excellent communication and team building skills
  • Experience in a unionized environment
  • Experience managing relationships with 3rd party vendors
  • A self-starter who demonstrates curiosity and takes initiative
  • Familiar with cleaning for restaurant, large meeting spaces, fitness centre and parkade
  • Microsoft Office (Outlook, Word, Excel)
  • Progressive leadership roles in a hotel environment
  • Degree/Diploma in hospitality management an asset or equivalent experience
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

General Maintenance

We currently have an amazing opportunity for a General Maintenance Engineer with an eye for perfection to join our team. Reporting directly to the Director of Engineering, the General Maintenance Engineer focuses primarily on preventative maintenance of the hotel building; maintaining the general condition of the hotel with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work.

Key Responsibilities:

  • Responding and attending to building repair requests.
  • Communicating with guests/customers when necessary to resolve maintenance issues.
  • Fixing minor plumbing and electrical problems.
  • Performing building repair such as drywall, plastering, painting and vinylene.
  • Maintaining daily logs of operation, maintenance, and safety activities.
  • Maintaining cleanliness and organization of the work area which includes inventories, requisition (receipt and storage), trash removal and clean up.
  • Reporting maintenance problems, safety hazards, accidents, or injuries; properly storing flammable materials.
  • Maintaining complete knowledge of correct maintenance and use of equipment; using equipment only as intended.
  • Performing additional duties, as assigned.

Qualifications & Experience:

  • Professional experience and training with power tools, plumbing, electrical and chlorine pool maintenance.
  • Strong mechanical aptitude.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 22.5 kilograms (50 pounds) without assistance.
  • Capable of bending frequently, standing and walking for long periods of time.
  • Outstanding ability to communicate clearly, concisely, and openly in all interactions, both verbal and written.
  • Exceptional organizational abilities and skill for multi-tasking and prioritizing in a fast-paced work environment.
  • Ability to work independently with maximum accuracy, efficiency and attention to detail, maintaining a sense of urgency at all times.
  • Must maintain flexible schedule to meet the business needs of a hotel environment, including weekends, evenings and holidays.
  • Previous relevant experience in hotel/high rise residential building (400 + rooms).
  • Must be self directed, motivated and demonstrate exceptional service, interpersonal, and analytical skills.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Housekeeping Supervisor

The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of Housekeeping Supervisor. Reporting directly to the Housekeeping management team, your organizational and interpersonal skills, eye for the smallest of details, and leadership abilities are unsurpassed. With previous Rooms Operations supervisory experience under your belt, you ensure that guest rooms, public areas, and back-of-house areas are consistently maintained in accordance with brand quality standards and assist in leading the day-to-day operations of the Housekeeping Department.

Key Responsibilities:

  • Maintaining complete knowledge of, and complying with, all Company and department policies, service procedures and standards.
  • Regularly inspecting all guestrooms, public, and back-of-house areas.
  • Monitoring and controlling the operation of various Housekeeping areas, including, but not limited to the linen & uniform rooms, and guestroom floors.
  • Maintaining regular inventory of linens, amenities, cleaning and other housekeeping-related supplies.
  • Ensuring guest issues are resolved in a timely manner, and promptly informing the Housekeeping Management team for appropriate follow up.
  • Assisting with the training of all new Housekeeping employees.
  • Helping in cleaning guestrooms when needed.
  • Performing additional duties, as assigned.

Qualifications & Experience:

  • Previous experience as Rooms Operations supervisory experience in an upper-upscale hotel environment.
  • High school diploma / G.E.D. equivalent.
  • Thorough knowledge of hotel and Housekeeping operations.
  • Previous experience as designated departmental trainer.
  • Demonstrated ability to work with maximum accuracy, efficiency and attention to detail, maintaining a degree of urgency always.
  • Fluency in English, both verbal and written.
  • Exceptional oral communication skills to effectively motivate staff in achieving results.
  • Must be self-directed, motivated, and demonstrate exceptional customer service, interpersonal and problem-solving skills.
  • Ability to move, lift, carry, push, pull, and place objects weighing up 11.5 kilograms (25 pounds) without assistance.
  • Ability to handle sensitive issues with employees and/or guests in a tactful, respectful, diplomatic, and confidential manner.
  • Proficiency in Microsoft Office and Opera Property Management System.
  • Knowledge of WorkSafe BC (WCB), WHMIS and safety procedures.
  • Ability to maintain a flexible schedule to meet the business needs of a hotel environment, including mornings, evenings, weekends, and holidays.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Human Resources Generalist

Pinnacle Hotel Harbourfront, a fixture of Vancouver’s Coal Harbour neighbourhood for several decades, is in the hunt for an outstanding Human Resources Generalist. Reporting to the Director of Human Resources, this individual helps oversee the day-to-day operations of the Human Resources office, including but not limited to tasks relating to recruitment, health & safety, as well as employee relations, recognition, and appreciation.

Key Responsibilities:

  • Manages the recruitment process for vacant hourly positions, from initial telephone pre-screen to new hire paperwork & onboarding.
  • Prepares employee separation documents, including all necessary paperwork and exit interviews.
  • Regularly maintains, tracks, and updates physical and electronic employee files & records.
  • Responds to inquiries related to policies, procedures & interpretation of the Collective Agreement, referring inquiries to the Director of HR.
  • Assists with accident investigations and serves on the Health & Safety Committee.
  • Manages paperwork associated with WorkSafe and Short-Term Disability claims.
  • Assists in the organization and execution of employee recognition and appreciation events.
  • Performs other duties as assigned.

Qualifications & Experience:

  • Previous HR-related experience within a unionized hotel environment.
  • Demonstrated ability to work with maximum accuracy, efficiency and attention to detail.
  • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Must be self directed, motivated and demonstrate exceptional service, interpersonal, and analytical skills.
  • Outstanding ability to communicate clearly, concisely, and openly in all interactions, both verbal and written.
  • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
  • Technologically savvy, possessing a strong knowledge of all Microsoft Office software.
  • Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment.
  • Degree/Diploma, ideally in Business/HR Management.
  • Minimum of 2 years Human Resources experience within an upper-upscale hotel environment.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Night Cleaner (Housekeeping)

The Pinnacle Hotel Harbourfront Vancouver is in the hunt for our next great Housekeeping Night Cleaner. Reporting directly to the Housekeeping and Overnight management teams, the Housekeeping Night Cleaner is responsible for maintaining the cleanliness of hotel public areas, restrooms, restaurant outlet, elevators and all other assigned areas. The Night Cleaner will also be called upon to respond to guest requests, such as luggage assistance, as well as delivery of housekeeping items and sundries.

Key Responsibilities:

  • Maintain the cleanliness of the lobby and move/arrange lobby furniture as necessary.
  • Routinely and thoroughly clean and maintain assigned restrooms and replenish supplies.
  • Thoroughly clean and polish metalwork, glass, doors, and sills in all public areas.
  • Sweep, scrub, wax, and polish floors in all public areas.
  • Deliver amenities or requested items to guest rooms as needed.
  • Deeply clean rugs, carpets, upholstered furniture, and draperies in all public areas.
  • Empty trash receptacles in all public areas
  • Provide any necessary housekeeping services for guest rooms during the overnight shift.
  • Inspect condition of furniture for tears, rips, and stains; report any damage to Director of Housekeeping.
  • Identify and report preventative or other maintenance issues throughout the hotel.
  • Perform other duties as assigned.

Qualifications & Experience:

  • Ability to work the overnight shift unimpeded.
  • Fluent English language skills; both written and verbal.
  • A team player with proven success in relationship building.
  • Ability to make beds, dust, clean bathrooms and vacuum within set timeframes.
  • Strong organizational skills and demonstrated ability to multitask and prioritize tasks.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Capable of frequent bending, standing and walking for extended periods of time.
  • Previous experience in a similar capacity within an upscale establishment considered an asset.
  • Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including weekends, and holidays.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Restaurant Server

Help us Make our P2b Restaurant the Place to Be!

Pinnacle Hotel Harbourfront has been a fixture of Vancouver’s Coal Harbour neighbourhood for several decades; however, 2015 marked a new chapter for the hotel, becoming the latest addition to the Pinnacle family of hotels. With a new vision for this iconic downtown Vancouver hotel, Pinnacle Hotel Harbourfront offers guest-driven amenities right where you want to be. The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of Restaurant Server who is willing to be cross trained as a bartender too. A member of our Food & Beverage team, you have a knack for providing warm and engaging hospitality to all our restaurant guests. Your eye for the smallest of details, constant quest for perfection, and efficient nature help to create the most extraordinary of dining experiences.

Key Responsibilities:

  • Taking guests’ food and beverage orders, utilizing suggestive selling techniques and ensuring complete accuracy of order placed.
  • Entering food and beverage orders into Micros POS system.
  • Delivering food and beverage orders efficiently and accurately.
  • Taking immediate ownership of guest issues and complaints as they arise, following through to complete resolution.
  • Maintaining an in-depth knowledge of menu items to effectively explain ingredients and preparation methods for each item.
  • Monitoring and maintaining cleanliness, sanitation and organization of assigned work areas.
  • Performing any general cleaning tasks as assigned by supervisor/manager to adhere to health standards.
  • Processing all payments; adhering to established payment, cash handling, and credit policies & procedures.
  • Completing opening/closing side duties as assigned.
  • Performing additional duties as assigned.

Qualifications & Experience:

  • Serving It Right Certification.
  • Food Safe Level 1 considered an asset.
  • Knowledge of Micros and debit machines.
  • Demonstrated ability to work with maximum accuracy, efficiency and attention to detail, maintaining a strong degree of urgency at all times.
  • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced team-oriented environment.
  • Must be self directed, motivated and demonstrate exceptional customer service and interpersonal skills.
  • Excellent ability to communicate clearly, concisely, and openly in all verbal and written interactions.
  • Ability to maintain a flexible schedule to meet the business needs of a hotel environment, including mornings, evenings, weekends, and holidays.
  • Education: High School Diploma required
  • Experience: Minimum of 2 years previous experience in a similar capacity, preferably in an upper-upscale hotel environment.
  • Legal Work Status: Must already possess necessary documentation to work legally in Canada.
  • Available on Fridays, Saturdays and Sundays both AM and PM shifts
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Part Time Position

Restaurant Service Manager (Pinnacle International)

Pinnacle International

Pinnacle International owns and operates hotels and restaurants throughout Greater Vancouver and Whistler. We are currently searching for an experienced and hands-on Restaurant Service Manager to lead one of our casual upscale establishments.

Key Responsibilities:

  • Lead the team to create the flow of the dining room & speed of service.
  • Hire and train the staff in all positions.
  • Work alongside the chef to ensure the high qualify of food during all meal periods.
  • Market the restaurant through creative strategies.
  • Efficiently control ordering, supplies and inventory.
  • Develop practices that improve food & beverage revenues.
  • Creating a welcoming dining atmosphere that encourages repeat business.
  • Performing additional duties, as assigned.

Qualifications & Experience:

  • Must already possess necessary documentation to work legally in Canada.
  • Minimum 3 years’ freestanding restaurant senior management experience.
  • Outstanding ability to communicate clearly, concisely, and openly in all interactions, both verbal and written.
  • Keen decision-making and problem-solving skills.
  • Ability to maintain a flexible schedule, including mornings, evenings, weekends, and holidays.
  • Serving It Right & FoodSafe Certifications.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Room Attendant

Would You Like to Become a Member of our ‘Clean Team’?

The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of Room Attendant. A member of the Housekeeping team, you are incredibly well-organized, detail-oriented, and guest-focused. You have a knack for cleaning guest rooms to the highest possible standards, reporting maintenance deficiencies to ensure perfection, handling guest requests without hesitation, and ensuring the complete confidentiality and security of our guests.

Key Responsibilities:

  • Cleaning guest rooms, bathrooms and making beds in accordance with established standards and procedures; replacing all linens as required.
  • Removing trash, dirty linen and room service items.
  • Dusting and polishing furniture.
  • Vacuuming carpets in guest rooms and hallway.
  • Inspecting the condition of all furniture for tears, rips, and stains; reporting any damage for immediate repair.
  • Recording all guest requests (special requests, daily special cleaning times, extra towels and/or linens, etc.) for future reference
  • Indicating all Do Not Disturb or refused service requests.
  • Exhibiting a professional, respectful, and genuinely helpful demeanor in all interactions with guests and fellow employees.
  • Filling the carts with supplies and transporting them to their assigned areas. Performing other duties, as assigned.

Qualifications & Experience:

  • Fluent English language skills; both written and verbal; excellent ability to communicate clearly, concisely, and openly in all interactions.
  • A team player with proven success in relationship building.
  • Ability to make beds, dust, clean bathrooms and vacuum within set timeframes.
  • Demonstrated ability to work with maximum accuracy, efficiency and attention to detail, maintaining a keen sense of urgency always.
  • Strong organizational skills and demonstrated ability to multitask and prioritize in a fast-paced environment.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
  • Capable of frequent bending, standing and walking for extended periods of time.
  • Previous experience in a similar capacity within an upscale establishment considered an asset.
  • Ability to maintain a flexible schedule to meet the business needs of a hotel environment, including mornings, evenings, weekends, and holidays.
  • Already possess the necessary documentation to work legally in Canada.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position