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Pinnacle Hotel Harbourfront Careers

BELL PERSON

“We invite you to be our best.”

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Bell Person. Are you friendly and have an authentic approach in creating a unique and personalized guest experience?Are you guest focused, enthusiastic, and passionate about delivering outstanding service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You are passionate about customer service.
  • You go above and beyond to make our guests comfortable while away from home.
  • You have a keen intuition to anticipate needs and exceed expectations.
  • You possess excellent communication skills.
  • You are a multi-tasker extraordinaire.
  • You thrive in a team-oriented environment.

Extra Awesome:

  • You are constantly looking for ways to enhance the guest experience.

Qualifications & Experience:

  • Ability to move, lift, carry, push, pull, and place objects weighing up 22.5 kilograms (50 pounds) without assistance.
  • Fluent English language skills; both written and verbal.
  • Clear, precise, professional and helpful manner.
  • Must possess class 5 driver license.
  • A team player with proven success in relationship building.
  • Proven ability to effectively solve problems and make decisions in a personable and self- confident manner.
  • Able to work as early as 6 am and finish late as of 12:30 am
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Part Time Position

GENERAL MAINTENANCE ENGINEER

Seriously Amazing General Maintenance Engineer Wanted

We now have an amazing opportunity for an individual with passion and perfection to join our team. We’re looking for a General Maintenance Engineer who thrives in a past paced environment, has a high attention to detail and works well in a team environment. The difference at Pinnacle is not what we have but what we do, making every guest experience special with personalized service, thoughtful extras and unwavering attention to detail. With a focuses on providing guests with local touches and a strong sense of place while empowering our professional staff to personalize the service they provide to our guests.

The job might be good for you if:

  • You have the ability to exercise sound judgment in making quick and accurate decisions.
  • You are professional in appearance and demeanor. You don’t get flustered easily and work well without supervision.
  • You display exceptional prioritizing and multi-tasking skills in a priority driven environment.
  • You work quickly while under pressure in a busy, fast-paced environment while maintaining a first-in-class hospitality experience.
  • You respectfully deal with all internal and external clients at all times.
  • You exhibit outstanding teamwork skills and are committed to goals and successes through collaboration and cooperation.

Extra Awesome:

  • You truly enjoy helping others.
  • You are patient, level heading, and cool under pressure.
  • You take the initiative to take on tasks without being asked.

Qualifications & Experience:

  • Experience with power tools, plumbing, electrical and chlorine pool maintenance.
  • Good mechanical aptitude.
  • Class 4 Power Engineer certification considered a strong asset.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 22.5 kilograms (50 pounds) without assistance.
  • Capable to bend frequently, stand and walk for long periods of time.
  • Previous experience in hotel/high rise building (400 + rooms).
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Assistant Front Office Manager

The Pinnacle Hotel Vancouver Harbourfront is searching for our next dynamic colleague to take on the role of Assistant Front Office Manager, who will report into the Director of Front Office. Do you have a superior understanding of the meaning of Guest Service, are you professional, team-oriented, have a great work ethic, want to take that next step into a management role and have a desire to work with a supportive team? Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You enjoy solving problems.
  • You love taking on challenges and finding solutions.
  • You enjoy solving problems.
  • You are patient, level headed, and cool under pressure.
  • You have a high attention to the details.
  • You stay focused, and nothing falls through the cracks.
  • When things change, you embrace the change.
  • You write well and speak eloquently.
  • You are motivated and driven.
  • You are able to supervise and manage employees and manage all day-to-day rooms operations of a large establishment.

Extra Awesome:

  • You volunteer for new challenges without waiting to be asked.
  • You're going to take ownership of the time you spend with us and truly make a difference.

Qualifications & Experience:

  • Minimum two years’ experience in Supervisory or Management related experience.
  • Previous Front Desk experience at a supervisory level in an upscale hotel is an asset.
  • Advanced experience with Opera is considered an asset.
  • Degree or Diploma in Hotel, Restaurant Management, Hospitality, Business Administration or related major considered an asset.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Dishwasher

“Are you energetic, physically strong and organized?”

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Dishwasher with our Culinary Brigade. Are you organized, a go getter, guest focused? Are you confident to operate and maintain equipment and tools? If so, Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You are organized and detailed oriented
  • You are passionate about cleaning and customer service
  • You go above and beyond in everything you do
  • You are a multi-tasker extraordinaire
  • You are able to work in a fast paced environment and handle tight deadlines
  • You thrive in a diverse team-oriented environment
  • You are safety oriented.
  • You work diligently to resolve issues when they arise

Extra Awesome:

  • You are constantly looking for ways to enhance the position you are in.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent.
  • Fluent English language skills; both written and verbal
  • Food Safe certification required
  • A team player with proven success in relationship building
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 22.5 kilograms (50 pounds) without assistance.
  • Capable of frequent bending, standing and walking for extended periods of time
  • Previous experienced as dishwasher in an upscale hotel or restaurant is considered an asset.
  • Be able to work late hours and including graveyard shifts
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Front Desk Agent

"We invite you to be our best."

Pinnacle Hotel Vancouver Harbourfront is an upscale boutique hotel with a strong focus on providing a personalized experience to local and international clientele. We are looking for our next great colleague to take on the role of Front Desk Agent. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You are passionate about customer service.
  • You go above and beyond to make our guests comfortable while away from home.
  • You have a keen intuition to anticipate needs and exceed expectations.
  • You possess excellent communication skills.
  • You are a multi-tasker extraordinaire.
  • You thrive in a team-oriented environment.
  • You work diligently to resolve issues when they arise.

Extra Awesome:

  • You are constantly looking for ways to enhance the guest experience.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent.
  • Proficient working knowledge of computer software including Microsoft Office, Windows, Excel, Microsoft Word, and experience with Opera.
  • Fluent English language skills; both written and verbal.
  • Clear, precise, professional and helpful telephone manner.
  • A high level of responsibility and commitment with an excellent organizational skills.
  • A team player with proven success in relationship building.
  • Proven ability to effectively solve problems and make decisions in a personable and self-confident manner.
  • Previous experience in an upscale hotel is considered an asset.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Part Time Position

Switchboard Operator

“We invite you to be our best."

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Switchboard Operator. Are you guest focused, enthusiastic, and passionate about delivering outstanding guest service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You possess excellent communication skills.
  • You have a clear and pleasant voice on the phone.
  • You are passionate about customer service.
  • You go above and beyond to make our guests comfortable while away from home.
  • You have a keen intuition to anticipate needs and exceed expectations.
  • You are a multi-tasker extraordinaire.
  • You thrive in a team-oriented environment.
  • You work diligently to resolve issues when they arise.

Extra Awesome:

  • You are constantly looking for ways to enhance the guest experience.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent.
  • Proficient working knowledge of computer software including Microsoft Office, Windows, Excel, Microsoft Word, etc.
  • Experience working with Opera property management system (or other hotel PMS) an asset
  • Fluent English language skills; both written and verbal.
  • Clear, precise, professional and helpful telephone manner.
  • A high level of responsibility and commitment with excellent organizational skills.
  • A team player with proven success in relationship building.
  • Proven ability to effectively solve problems and make decisions in a personable and self-confident manner.
  • Previous Switchboard or Front Desk experience considered an asset.
  • Able to pick up the shift as early as 5:30 am or late until 12:30 am
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Part Time Position

Banquet Server

"This is where it starts! Be a part of a spectacular event!"

As a Banquet Server with Pinnacle Hotel Vancouver Harbourfront you will help create a special event that our Guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience. Don't miss this opportunity to be a part of the city's biggest events! Engaging service, delicious cuisine and distinctive surroundings make every event at the Pinnacle Hotel Vancouver Harbourfront a truly memorable affair. If you enjoy working in a fast paced and exciting environment, and are committed to exceptional guest service, join our team!

The job might be good for you if:

  • Provide optimum guest service.
  • Set up for each event.
  • Serve plated or buffet dinners.
  • Clear food and drinks from tables.
  • Clean up after events.

Extra Awesome:

Qualifications & Experience:

  • Serving It Right certification.
  • Food Safe Level 1 considered an asset.
  • Ability to lift trays that may weigh up to 11.5 kilograms (25 pounds).
  • Previous food service experience in an upscale establishment is considered an asset.
  • Exceptional communication skills.
  • Availability to work events on evenings and weekends.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line either FT or PT Banquet Server
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Part Time Position

In-Room Dining Server

Seriously Fun, Amazing In-Room Dining Server Wanted

We know that people are our greatest resource and we now have an amazing opportunity for an individual with passion and perfection to join our team. We’re looking for an In-Room Dining Server who knows how to have fun, thrives in a high volume environment, and makes each Guest’s in-room dining experience as individual as they are. Pinnacle Hotel Vancouver Harbourfront is an upscale boutique hotel who is strong focus on community oriented hospitality spirit, providing a personalized experience to local and international clientele.

The job might be good for you if:

  • You communicate clearly and respectfully with guests and colleagues.
  • You are friendly, detailed oriented, fun and outgoing!
  • You are organized with have a high attention to details.
  • You have excellent on-the-spot problem solving skills.
  • You independently handle service recovery situations to a guest’s satisfaction.
  • You are professional in appearance and demeanor.
  • You don’t get flustered easily.
  • You work quickly while under pressure in a busy, fast-paced environment while maintaining a first-in-class hospitality and food and beverage experienc

Extra Awesome:

  • You like helping people. You are patient, level heading, and cool under pressure.

Qualifications & Experience:

  • Serving It Right certification
  • Food Safe Level 1 considered an asset
  • Knowledge of food and wine
  • Knowledge of POS Micros
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Restaurant Server

Seriously Fun Food & Beverage Team Members Wanted

We have an amazing opportunity for an individual with passion and perfection to join our team. We’re looking for Restaurant Servers who know how to have fun, thrive in a high volume environment, and makes each dining experience as individual as they are. Pinnacle Hotel Vancouver Harbourfront is an upscale boutique hotel with a strong focus on providing a personalized experience to local and international clientele.

The job might be good for you if:

  • You have excellent on-the-spot problem solving skills. You independently handle service recovery situations satisfactorily.
  • You are organized with have a high attention to detail.
  • You are professional in appearance and demeanor. You don’t get flustered easily.
  • You work quickly while under pressure in a busy, fast-paced environment while maintaining a first-in-class hospitality experience.
  • You are friendly, fun and outgoing.
  • You communicate clearly and respectfully with guests and colleagues.

Extra Awesome:

  • You like helping people.
  • You are patient, level heading, and cool under pressure.
  • Must be available to work evenings

Qualifications & Experience:

  • Serving It Right certification.
  • Food Safe Level 1 considered an asset.
  • Previous F&B experience in a hotel or restaurant as a Server.
  • Must be available to work as early as 6 am (for am shift) and finish until 11:30 pm (for pm shift), including weekends
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position