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Pinnacle Hotel Harbourfront Careers

Room Attendants

“Do you want to work out while working?”

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Room Attendant. Are you organized, detailed oriented, guest focused, and passionate about guest service? Do you want to work with a supportive team and have some fun? Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You are organized and detailed oriented.
  • You are passionate about customer service.
  • You go above and beyond to make our guests comfortable while away from home.
  • You are a multi-tasker extraordinaire.
  • You thrive in a diverse team-oriented environment.
  • You work diligently to resolve issues when they arise.

Extra Awesome:

  • You are constantly looking for ways to enhance the guest experience.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent.
  • Fluent English language skills; both written and verbal.
  • A team player with proven success in relationship building.
  • Ability to makeup beds, dust, clean bathrooms and vacuum carpets.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, frequent bending, stand and w
  • Previous experienced as room attendant is an asset.
  • Must be able to work on evenings and weekends.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

BELL PERSON

“We invite you to be our best.”

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Bell Person. Are you friendly and have an authentic approach in creating a unique and personalized guest experience?Are you guest focused, enthusiastic, and passionate about delivering outstanding service? Interested in working with a supportive team and creating unforgettable guest experiences? Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You are passionate about customer service.
  • You go above and beyond to make our guests comfortable while away from home.
  • You have a keen intuition to anticipate needs and exceed expectations.
  • You possess excellent communication skills.
  • You are a multi-tasker extraordinaire.
  • You thrive in a team-oriented environment.

Extra Awesome:

  • You are constantly looking for ways to enhance the guest experience.

Qualifications & Experience:

  • Ability to move, lift, carry, push, pull, and place objects weighing up 22.5 kilograms (50 pounds) without assistance.
  • Fluent English language skills; both written and verbal.
  • Clear, precise, professional and helpful manner.
  • Must possess class 5 driver license.
  • A team player with proven success in relationship building.
  • Proven ability to effectively solve problems and make decisions in a personable and self- confident manner.
  • Able to work as early as 6 am and finish late as of 12:30 am
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

GENERAL MAINTENANCE ENGINEER

Seriously Amazing General Maintenance Engineer Wanted

We now have an amazing opportunity for an individual with passion and perfection to join our team. We’re looking for a General Maintenance Engineer who thrives in a past paced environment, has a high attention to detail and works well in a team environment. The difference at Pinnacle is not what we have but what we do, making every guest experience special with personalized service, thoughtful extras and unwavering attention to detail. With a focuses on providing guests with local touches and a strong sense of place while empowering our professional staff to personalize the service they provide to our guests.

The job might be good for you if:

  • You have the ability to exercise sound judgment in making quick and accurate decisions.
  • You are professional in appearance and demeanor. You don’t get flustered easily and work well without supervision.
  • You display exceptional prioritizing and multi-tasking skills in a priority driven environment.
  • You work quickly while under pressure in a busy, fast-paced environment while maintaining a first-in-class hospitality experience.
  • You respectfully deal with all internal and external clients at all times.
  • You exhibit outstanding teamwork skills and are committed to goals and successes through collaboration and cooperation.

Extra Awesome:

  • You truly enjoy helping others.
  • You are patient, level heading, and cool under pressure.
  • You take the initiative to take on tasks without being asked.

Qualifications & Experience:

  • Experience with power tools, plumbing, electrical and chlorine pool maintenance.
  • Good mechanical aptitude.
  • Class 4 Power Engineer certification considered a strong asset.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 22.5 kilograms (50 pounds) without assistance.
  • Capable to bend frequently, stand and walk for long periods of time.
  • Previous experience in hotel/high rise building (400 + rooms).
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

BARTENDER

Seriously Fun, Amazing Bartender Wanted

We now have an amazing opportunity for an individual with passion and perfection to join our team. We’re looking for a Bartender who knows how to have fun, thrives in a high volume environment, and makes each cocktail experience as individual as they are. Pinnacle Hotel Vancouver Harbourfront is an upscale boutique hotel with a strong focus on providing a personalized experience to local and international clientele.

The job might be good for you if:

  • You communicate clearly and respectfully with guests and colleagues.
  • You are friendly, detailed oriented, fun and outgoing.
  • You are organized with have a high attention to detail.
  • You have excellent on-the-spot problem solving skills. You independently handle service recovery situations satisfactorily.
  • You are professional in appearance and demeanor. You don’t get flustered easily.
  • You work quickly while under pressure in a busy, fast-paced environment while maintaining a first-in-class hospitality experience.

Extra Awesome:

  • You like helping people.
  • You are patient, level heading, and cool under pressure.

Qualifications & Experience:

  • Serving It Right certification.
  • Food Safe Level 1 considered an asset.
  • Must be able to work evenings and weekend.
  • Previous bartending experience in upscale establishment an asset.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Night Cleaner

“Are you neat freak, physically strong and organized?”

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Night Cleaner with our Culinary Brigade. Are you organized, a go getter, guest focused? Are you confident to make a spotless area and maintain equipment and tools? If so, Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You are organized and detailed oriented.
  • You are passionate about cleaning and customer service
  • You go above and beyond in everything you do
  • You are a multi-tasker extraordinaire
  • You are able to work independently with minimal supervision
  • You thrive in a diverse team-oriented environment
  • You are safety oriented
  • You work diligently to resolve issues when they arise

Extra Awesome:

  • You are constantly looking for ways to enhance the position you are in.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent
  • Fluent English language skills; both written and verbal
  • Food Safe certification required
  • A team player with proven success in relationship building
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 22.5 kilograms (50 pounds) without assistance
  • Capable of frequent bending, standing and walking for extended periods of time
  • Be able to work graveyard shifts
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Banquet Server

"This is where it starts! Be a part of a spectacular event!"

As a Banquet Server with Pinnacle Hotel Vancouver Harbourfront you will help create a special event that our Guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience. Don't miss this opportunity to be a part of the city's biggest events! Engaging service, delicious cuisine and distinctive surroundings make every event at the Pinnacle Hotel Vancouver Harbourfront a truly memorable affair. If you enjoy working in a fast paced and exciting environment, and are committed to exceptional guest service, join our team!

The job might be good for you if:

  • Provide optimum guest service.
  • Set up for each event.
  • Serve plated or buffet dinners.
  • Clear food and drinks from tables.
  • Clean up after events.

Extra Awesome:

Qualifications & Experience:

  • Serving It Right certification.
  • Food Safe Level 1 considered an asset.
  • Ability to lift trays that may weigh up to 11.5 kilograms (25 pounds).
  • Previous food service experience in an upscale establishment is considered an asset.
  • Exceptional communication skills.
  • Availability to work events on evenings and weekends.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line either FT or PT Banquet Server
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Part Time Position

Event Manager

The Pinnacle Hotel Vancouver Harbourfront is searching for our next super colleague to take on the role of Event Manager. Do you have a love for event management, provide outstanding guest service, are an enthusiastic professional that successfully builds relationships with internal and external guests and want to work with a supportive team. Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You love taking on challenges and finding creative solutions.
  • You don't get flustered easily. If you don't know the answer, you'll dig until you find it.
  • You genuinely like helping people, are patient, level heading, and cool under pressure.
  • You pay attention to the details and stay focused and think on your feet.
  • You like learning new things, and learn quickly.
  • When things change, you embrace the change.
  • You communicate clearly, can explain just about anything to anyone and you're comfortable communicating in writing, in person and on the phone.

Extra Awesome:

  • You volunteer for new challenges without waiting to be asked.

Qualifications & Experience:

  • Two years experience in hospitality Sales, Catering, or Events or related experience.
  • Previous banquet experience at a supervisory level.
  • Degree or Diploma in Hotel, Restaurant Management, Hospitality, Business Administration or related major considered an asset.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Cook 2

“Are you energetic, physically strong and have good knife-skills?”

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Cook 2. Are you up to the challenge of a very busy full service kitchen, preparing dishes for our guests and staff? Are you organized, a go getter, enjoy working with a great group and follow directions to a tee? Pinnacle Hotel Vancouver Harbourfront is a boutique hotel who has a strong focus providing a personalized experience to local and international clientele.

The job might be good for you if:

  • You are organized and detailed oriented.
  • You are passionate about customer service.
  • You are a multi-tasker extraordinaire.
  • You are able to work in a fast paced environment and handle tight deadlines.
  • You thrive in a diverse team-oriented environment.
  • You are safety oriented.
  • You work diligently to resolve issues when they arise.

Extra Awesome:

  • You are constantly looking for ways to enhance the position you are in.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent.
  • Two years of experience as 3rd cook in an upscale hotel or restaurant.
  • Fluent English language skills; both written and verbal.
  • Food Safe certification required.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
  • Frequent bending, standing and walking for extended periods of time required.
  • Good understanding of restaurants, room service and Banquet department procedures.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Houseperson (Housekeeping)

“Are you energetic, physically strong and a neat freak?”

The Pinnacle Hotel Vancouver Harbourfront is looking for our next great colleague to take on the role of Houseperson with our Housekeeping Department. Are you organized, a go getter, guest focused, and a perfectionist? Pinnacle Hotel Vancouver Harbourfront is the place you want to work.

The job might be good for you if:

  • You are detailed oriented.
  • You are passionate about customer service.
  • You go above and beyond in everything you do.
  • You are a multi-tasker extraordinaire.
  • You thrive in a diverse team-oriented environment.
  • You work diligently to resolve issues when they arise.

Extra Awesome:

  • You are constantly looking for ways to enhance the guest experience.

Qualifications & Experience:

  • High school diploma / G.E.D. equivalent.
  • Fluent English language skills; both written and verbal.
  • A team player with proven success in relationship building.
  • Ability to move, lift, carry, push, and pull up to 11.5 kilograms (25 pounds) without assistance.
  • Capable of frequent bending, standing and walking for extended periods of time.
  • Previous experienced as House Person in an upscale establishment is an asset.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position

Director of Operations

The Pinnacle Harbourfront Vancouver (Downtown) is looking to grow its team with the additional of a candidate to fill the role of Director of Operations. A successful candidate will enjoy our fast pace environment and is looking to grow their career with our brand. The Director of Operations will primarily be responsible for managing the Rooms Division, Culinary, Outlets departments and assist in the operations of other departments. In the absence of the General Manager will be responsible for managing all aspects of the hotel. The Pinnacle Harbourfront Hotel features 442 guestrooms, 30,000 sq. ft. of meeting space, pool, fitness centre, and onside lobby restaurant and is located one block to the Vancouver Trade & Convention Centre.

The job might be good for you if:

  • You execute and achieve financial goals as set out in the annual budget.
  • You oversee the day to day operations of the hotel with a focus on Rooms, Outlets & Culinary
  • You implement & maintain all hotel policies & procedures
  • You oversee and approve daily, weekly departmental schedules
  • You ensure Food, Beverage, and labour costs are kept within budget, by minimizing waste and maximizing opportunities.
  • You work closely with the culinary team to ensure proper food handling & safety are adhered to, exceptional food presentation and quality
  • You assist with recruitment, selection, and development of frontline staff in conjunction with department heads.
  • You ensures that staff is fully knowledgeable on all hotel facilities, policies, procedures, daily functions, current hotel promotions.
  • You act on guest feedback and ensure that corrective action is taken to ensure 100% guest satisfaction. To promote a Service Empowerment Philosophy
  • You assist hotel management as directed with development of special reports and/or special projects.
  • You oversee day-to-day operations and act as Manager on Duty
  • You manage all aspects of hotel in the absence of the General Manager
  • You are available to work a flexible schedule as needed including weekend, evenings and holidays.

Extra Awesome:

Qualifications & Experience:

  • Min 5 years’ experience in a Hotel Management position
  • Experience in Front office or Food & Beverage departments an asset
  • Excellent organizational, written and oral communication.
  • Ability to deal with all levels of management and staff in a professional manner
  • Assist the General Manager in producing hotel forecast by accurate projection of room related revenue and expenses.
  • Must be a self-starter, able to work under pressure with the ability to meet deadlines.
  • Proficient/familiarity with Opera would be an asset. Hotel or post-secondary degree/diploma an asset.
Interested? Email us at careers@pinnaclehotels.ca stating the job title in the subject line
*Thank you for your interest in the Pinnacle Hotel Vancouver Harbourfront; however, due to the number of resumes received only those considered will be contacted personally.**
Full Time Position